• Detailed Privacy Statement

  • How we collect personal information

  • What personal information we collect and use

  • How we share personal information

  • How long we keep personal information

  • Your Privacy Choices

  • Your Rights Under State Privacy Laws

  • Privacy Rights in Other Countries

  • Children’s information

  • Protect your personal information

  • Third Party Links; Social Logins

  • Cross-border transfer

  • Updates to this Privacy Policy

  • contact us

Summary Privacy Statement and Collection Notice

We’re based in SHANDONG in the CHINA. Many of our affiliates and partners are based all over the world – as are many of our website visitors and valued customers. As a result, if you use https://www.jmshumanhair.com/ (the “Site”), it will involve transferring your personally identifiable information from your country to a country which might not have the same degree of protection in place. Please read the Privacy Policy carefully to understand how your personally identifiable- information is collected, used, and shared when you visit or make a purchase from our Site and also about how the law protects your rights.

 INTRODUCTION

Thank you for taking the time to review our privacy notice. You’re in the right place if you’re looking to find out what jiameisidoes with your personal information when you visit or use our Site.

jiameisi respects your privacy and is committed to protecting your personal information. That’s why this Privacy Policy is issued based upon our good faith efforts to protect your privacy and in conformity with California Business and Professions Code, California Consumer Privacy Act (CCPA) and The EU General Data Protection Regulation (“GDPR”). For EU and California residents, special considerations may apply as set forth below.

When we say “we”, “our” or “us”, we mean jiameisi humanhair factory shandong CHINA. This summary privacy statement supplements our privacy statement by providing you with key information about how we collect and use personal information about you.

Our  detailed privacy statement ,  which describes the information we collect directly from you, your interactions with us (on our websites, mobile applications and digital tools (collectively, the “Sites”) and advertisements), and from third parties Types of personal information; how we use it; how we protect it; your rights as our consumer. Our contact details can be found in  the ‘ How to Contact Us ‘  section at the end of the detailed Privacy Statement.

What types of personal information do we collect and for what purposes?

The personal information we collect about a particular person will depend, for example, on our relationship or interaction with that person. We collect personal information that you provide to us from your interactions with our branded websites and platforms, advertising, media, and from third parties with whom you allow us to share this information.

When you interact with us, we collect the following categories of personal information:

Categories of Personal Information

example

ID

  • Name
  • mailing address
  • telephone number
  • phone number
  • online identifier
  • internet protocol address
  • email address
  • account name/username
  • social handle or nickname
  • device identifier

Internet or similar network activity

  • browsing history
  • search history
  • Information About Your Interactions With Websites, Apps, or Ads
  • Smart Devices and Sensor Data

Payment Information

  • credit or debit card information
  • Information for processing payments and preventing fraud

legally protected properties

The characteristics of a class or group protected by state or federal law. For example:

  • Age (over 40 years old)
  • race, ethnicity, nationality
  • gender, gender identity, gender expression
  • marital status

Purchasing Information

  • Products or services purchased, obtained or considered
  • Other purchasing or consuming histories or tendencies (e.g., beauty habits, beauty concerns)
  • Loyalty Events and Redemptions
  • account information
  • Customer Service Records
  • user generated content

geographic location data

Geolocation data includes the following information:

  • General location information indicates the general physical location of you or your device (for example, IP address or zip code)
  • If you allow us (or a third party who provides information to us) to collect accurate information about your location

audiovisual information

  • Photos you upload or share with us
  • CCTV video recorded in our facility
  • call center recording
  • video video

Professional or employment-related personal information

  • Occupation/Profession
  • Professional Credentials (eg, Professional License)

Other Information Treated as Personal Information*

*Some information in this category is also contained in other categories.

  • Name
  • Contact details, such as phone numbers and addresses
  • age
  • Signatures (including electronic signatures)
  • Physical Characteristics or Description
  • Payment Information
  • address
  • Driver’s license or state ID number
  • educate
  • employment
  • Medical/Health Information

Inferences drawn from any of these categories of personal information

Inferences based on personal information about an individual to create a summary about, for example:

  • Beauty and Related Preferences
  • feature
  • Behavior on and off the Site
  • purchase mode
  • Demographics
  • family information

The purpose of our collection and use of personal information depends on our relationship or interaction with you, etc. We collect and use this information within the jiameisi family of brands to:

  • Fulfill your requests for products or services, manage your orders and process payments
  • Manage and administer your account or loyalty program membership
  • To send you marketing communications, which may be tailored to your “profile” based on the personal information we know about you and your preferences
  • Provide tailored and personalized content, services, advertisements and offers, including based on your cosmetic characteristics and preferences
  • Post your Continent and comments on retail or websites that feature our brands and products, our social media pages and related third party websites
  • Administer any contests, promotions, surveys, sweepstakes, giveaways or competitions that you choose to enter
  • to manage, improve and develop our business,
  • To verify your identity and to detect and prevent fraud, and to maintain the security of our products, websites and systems
  • To communicate with you, answer questions, or otherwise interact with you and create a better experience
  • Provide you with requested services or complete transactions you request
  • Collect, evaluate and monitor reports of adverse events during or after use of our products
  • Support our daily operations, including meeting risk, legal and compliance requirements
  • Enforce our terms, protect our rights, property and safety, or the rights, property and safety of others
  • For corporate governance purposes, including mergers, acquisitions and divestitures, and compliance with applicable laws

We may combine information we collect through one method (for example, from a website or our digital advertisements) with another method (for example, offline activities). For example, if you have an account with us and are logged in, or otherwise provide personal information such as email, we will correlate the information we observe about you with other information that you or a third party provides to us. We do this to gain a more complete understanding of your preferences for our human hair products and services, which in turn enables us to serve you better and provide more customized and better human hair products. For a more detailed description of the information we collect and how we use it, please see the “How We Collect and Use Personal Information” section of our detailed Privacy Statement .

When do we share personal information?

We share personal information with third parties (suppliers, agencies and businesses) who help us operate our website, our business and retail our products in order to advance ourmission. We may disclose information to our service providers to complete transactions requested by you when required by law or authorities and in the event of a sale or reorganization of our company.

We do not “sell” (traditionally defined as “selling”) personal information about our consumers. We do not provide or provide consumers’ names, phone numbers, addresses, email addresses, or other personal information to third parties in exchange for money. However, like many companies, we do share or provide the personal information we collect with third parties in order to provide you with personalized advertising. In certain jurisdictions, such as residents of California and Virginia, such activities are considered (1) “selling” or (2) “sharing” or “using” personal information for targeted advertising and Subject to choice – get out. To exercise your right to opt-out, visit the “Your Privacy Choices” footer on the Brands website or click here  to access our form to submit a request regarding offline personal information.

More information about how we share your personal information is provided in the “How We Share Personal Information” section of our detailed Privacy Statement .

How long do we keep personal information?

We retain your personal information for as long as your account is active, as long as you interact with us, to provide you with services, to comply with our legal and/or regulatory obligations, to resolve disputes, to administer our rights, and to enforce our agreement. We do not control certain privacy settings and preferences maintained by our social media partners, such as Facebook and Twitter. If you wish to change these settings and preferences, you may do so by visiting the settings page of the respective social media site.

Detailed Privacy Statement

Table of contents

  1. How we collect personal information
  2. What personal information we collect and use
  3. How we share personal information
  4. How long we keep personal information
  5. Your Privacy Choices
  6. Your Rights Under State Privacy Laws
  7. Children’s information
  8. Protect your personal information
  9. Third Party Links; Social Logins
  10. Cross-border transfer
  11. Updates to this Privacy Policy
  12. How to contact us
  • How we collect personal information

We obtain personal information from the following categories of sources. We combine personal information collected from one method (e.g., from a website, digital advertising engagement) with another (e.g., offline activity). For example, if you have an account with us and are logged in, or otherwise provide personal information such as email, we will correlate the information we observe about you with other information that you or a third party provides to us. We do this to gain a more complete understanding of our beauty product and service preferences, which in turn enables us to serve you better and provide more customized and better beauty products.

a) Personal information you provide

When you interact with us . We (and third parties acting on our behalf) collect personal information that you provide directly to us when you interact with us. For example:

  • Account creation and management . We collect personal information during the creation or management of our accounts.

You can also use your social media account (such as Facebook or Google) to register and log in to our website or chat function. These platforms may ask for your consent to share certain information with us (such as name, gender, profile picture), and all sharing of information is governed by their privacy policies. You can control the information we receive by changing the privacy settings provided by the relevant social media platform.

  • Newsletter and Marketing Subscriptions . We collect and use personal information when you subscribe to receive our marketing communications.
  • Purchasing and order management . We collect and use personal information when you purchase products or services from us, whether on our website, one of our retail stores or elsewhere.
  • on our social media platforms . We collect and use personal information that you post publicly on social media platforms or when you mention us on social media platforms.
  • Promotions . We collect personal information during your participation in a contest, game, competition, promotional offer, sample request, or response to a survey.
  • User Generated Content . When you submit content (such as images or ratings and reviews for one of our sites, or you agree to allow us to re-use content you post on social media).
  • use our website . When you provide personal information while using our website, such as filling out a form or using a service on our website. For example, if you use the chat feature on our website, we (and third-party chat software providers who provide services to us) collect personal information that you share during the interaction, interaction with our chat tool and chat conversation. Record.

We may collect and store images of you if you use one of our virtual try-on features, for example if you use social sharing to send your images to friends or post them online, or if you save them to your personal in the data. If you use one of our online grooming tools, we may collect, capture, own, store or obtain the images you provide, as well as data obtained or created from your images (including automatically identifying various facial features, biometric information, or various legally mandated biometric identifiers).

customer service . When you ask a question related to our brand, our products and their use, or your purchase or account.

b) Personal information we observe

We collect personal information about you that we observe at our physical location or on our website. For example, when you use or visit our website, install and use our mobile applications, view our advertisements, interact with our email or other communications or use our products and services. This personal information is collected through various technologies such as cookies, Flash cookies, JavaScript tags, software development kits, application programming interfaces, web beacons and other technologies described below. Information collected by automated means includes identifiers (e.g., IP address, device ID, cookie ID, mobile advertising identifier), geographic location, commercial information, and internet or network activity (e.g., clickstream data, such as browsing and search history, other interactions with our site). We may collect automatically collected information along with personal information we already have about you to identify you.

a) Cookies and other technologies : Our websites, applications, email messages and advertisements may use cookies and other technologies, such as pixel tags and web beacons. These technologies are used to help us:

  • remember your information so you don’t have to re-enter it,
  • track and understand how you use and interact with our website,
  • customize the Site and our advertisements according to your preferences,
  • manage and measure the availability of the website,
  • understand the effectiveness of our content,
  • otherwise enhance the Site and our beauty products, and
  • To protect the security and integrity of our website.

Our emails include pixels in our messages to determine whether you open and interact with them. Our website also uses cookies and other technologies to help track what you put in your shopping cart, including when you abandon your cart, and this information is used to determine when to send cart reminders (including messages via SMS).

b) Mobile Services/Apps and Devices : We use technology that collects information from your mobile phone when you use our mobile apps or our “smart” devices at home. This information may include your mobile phone or other device identifiers (including mobile phone identifiers (iOS IDFA and Android Advertising ID), Bluetooth ID or other device identifiers), information about your mobile phone or other device’s operating system, how you use the application or device, and your physical location. Some of our mobile applications and tools offer opt-in, geo-location services and push notifications.

  • Geolocation services provide location-based content and services, such as store locators, local weather, promotional offers, and other personalized content.
  • Push notifications can include discounts, reminders, or details about local events or promotions. Most mobile devices allow you to turn off location services or push notifications.

If you turn on location services, we (or a third party on our behalf) may collect location information, including information about your nearest Wi–fi router and the cell ID of your nearest cell tower, to provide location-based content and service. Additionally, most mobile devices will allow you to disable sharing or reset certain device identifiers.

c) In-Store Analytics; Call Recordings : We may use certain in-store wireless services (such as Wi-Fi networks and Bluetooth beacons) and cameras to automatically collect information about our store visitors.

  • Our Wi-Fi routers capture certain data from mobile devices that interact with the router, including information about your mobile device (such as MAC address, signal strength data, and the location of the device from which the information was captured).
  • A Bluetooth beacon is a small device that broadcasts a Bluetooth signal to map nearby Bluetooth-enabled mobile devices. We may use data collected from these in-store wireless services to provide operational insights, such as foot traffic and how customers move around our stores.
  • We also use cameras in and out of our retail stores for operational and analytical purposes, such as measuring traffic patterns. Cameras are also used for security, fraud detection, anti-theft and loss prevention, and security.
  • We also log customer service calls for quality assurance, maintain chat logs using our chat tools (provided by third parties), and logs of your interactions with our automated phone system and chatbots.

 d) Personal information received from third parties:We receive personal information from third party sources to update or supplement the personal information you provide or we collect automatically, for example when we use a third party service to verify postal address information or when a third party provides us with additional information about you Combine this information with other personal information we maintain about you. These third-party sources include vendors who provide services to us, advertising networks, data analytics providers, government entities, social media networks, companies that process payments, other L’Oréal affiliates, data brokers, those that help us detect fraud and security issues companies, and companies that have received your permission to share personal information with L’Oréal, or when a third party needs to share personal information with us to complete a transaction you have requested (for example, if you use PayPal to check out, we will receive information from PayPal and return it to Seal the deal). We also operate and administer refer-a-friend or similar programs where we collect email address and other contact information about you if someone invites you or refers you. This also includes information received from third parties about individuals with common interests or attributes (e.g., color-treated hair, individuals who buy products similar to those we sell) to create user “segments” which To help us better understand our market and market to our current or potential customers. If you check out with PayPal, we will receive information from PayPal to complete the transaction). We also operate and administer refer-a-friend or similar programs where we collect email address and other contact information about you if someone invites you or refers you. This also includes information received from third parties about individuals with common interests or attributes (e.g., color-treated hair, individuals who buy products similar to those we sell) to create user “segments” which To help us better understand our market and market to our current or potential customers. If you check out with PayPal, we will receive information from PayPal to complete the transaction). We also operate and administer refer-a-friend or similar programs where we collect email address and other contact information about you if someone invites you or refers you. This also includes information received from third parties about individuals with common interests or attributes (e.g., color-treated hair, individuals who buy products similar to those we sell) to create user “segments” which To help us better understand our market and market to our current or potential customers.

This information includes marketing and demographic data (including identifiers, commercial and purchasing information (i.e. products you purchased or considered)), analytics information (including online information), internet or online information, demographic data (including, for example, nationality, race, ethnicity), geolocation and offline records, and inferences.

We may also receive information from other companies that collect or aggregate information, including information from publicly available databases. This may include de-identified information about purchasing patterns, shopper locations, and websites of interest to our consumers.

Additionally, if you allow us to store payment information on your account, we will receive a tokenized version of the credit card from our payment processor and your credit card issuer may provide us with updated payment information associated with the credit card Issuer’s account update service.

You can also interact with our brand, use chat or try out features, applications, and log into our website through social media platforms such as Facebook (including Instagram) or Google. If you use a third-party service (eg Facebook, Google) to link, connect or log into one of our websites, we collect the personal information you share with us, or the social media platform shares with us. When you engage with our content on or through social media or other third-party platforms, plugins, integrations or applications, those platforms may ask for your consent to interact with us Share certain information (eg name, gender, profile picture, likes, interests, demographic information). Such information is shared with us in accordance with the privacy policy of the third-party platform.

  • What personal information we collect and use

The purpose of our collection and use of your personal information depends on our relationship or interaction with you, etc. Our company personnel may have access to personal information about you in connection with the provision of services, which they may use on their own behalf for the purposes described in this notice, unless prohibited by applicable law.

The categories of personal information we use and why and how we use them are outlined below:

Purposes for which we use personal information

 

 

Examples of processing activities

Examples of personal information used

The actual personal information we use depends on your circumstances and interactions with us, but may include the following: 

 

Provide products and services

 

We collect and use personal information to provide our products and services. For example:  

 

(A) administer your account or loyalty program membership; 

 

(B) provide you with products and services that you request on our website, in-store or on our voice-assisted platforms, and otherwise manage and fulfill your orders and requests and process your payments;  

 

(C) to provide and operate our Services and our website, and otherwise provide you with requested services (for example, to virtually test our products, to notify you when they become available); 

 

(D) to allow logging in, sharing and using our content through social media accounts; and 

 

(E) To complete other transactions requested by you, such as offering shipping and other incentives from third-party providers of your choice (such as ShopRunner).  

 

 

 

Account Management : We collect and use Personal Information to create, manage and administer your account or loyalty program membership. You will need to provide basic identifiers and contact data to create an account. You may need to provide a password (depending on whether you signed up with an email address or a social login provided by Google or Facebook.  

 

You may provide other personal information related to your account (e.g. preference data, physical characteristics, payment data (e.g. saving payment methods to your account), user generated content or audio/visual data (e.g. adding pictures to to your account)).   

 

We associate other personal information we collect about you with your profile to help us understand your interests and preferences.

 

Product Fulfillment : If you purchase products or services from us, we will collect and use your personal information to: 

  • manage your order, 
  • fulfill orders and/or complete transactions requested by you, 
  • process your payment, 
  • provide you with receipts and order confirmations/updates,
  • track gift certificate value and/or redemption;
  •  Manage and process returns (government identifiers may be required) or order-related disputes.  

For certain Products, you may choose to participate in a recurring order or subscription program. We (and third parties acting on our behalf) will process personal information (e.g. product code, SKU, frequency, email address, next order date, payment information on hold, shipping information) to process and manage your recurring orders or subscriptions . Recurring/subscription orders require a saved payment method on file with us.

 

We use payment service processors to process and process payments. If you agree to have a credit card on hold to your account, we will receive tokenized payment information from our third-party payment processor. 

 

We will also collect and use your personal information to complete other transactions you request, such as facilitating payments, shipping, and other incentives with third-party providers of your choice (for example, to process payments via PayPal or Applepay, or from ShopRunner if you are ShopRunner members); notify you when a product you want to buy is in stock, or process a donation you may make with a purchase.

 

Other online or in-store services : to provide you with requested services or otherwise complete transactions you have requested.  

 

For example, 

  • To allow you to virtually try on our products, 
  • analyze your personal and cosmetic characteristics so that we can recommend suitable products and procedures (including bespoke products and procedures); 
  • show you the nearest retail outlet selling our products, and 
  • Allows you to schedule appointments (and receive appointment reminders) for in-person or remote consultations or other one-on-one experiences with a Beauty Advisor.  

You may choose to provide physical characteristics and/or health and medical information in connection with some of these services. If you use one of our virtual try-on features or grooming tools, we will collect, capture, own, store or obtain the pictures you provide and data taken or created from your pictures (including automatic recognition of various facial features), This may correspond to biometric data or otherwise infer physical characteristics or demographic data about you.

 

Many of these services will allow you to enter contact information (such as name and email) so that we can send you results (i.e., send you suggested routines or suggestions in response to your use of the service). We associate personal information collected during your use of our services (quiz responses, information you provide, cosmetic features, recommendations, etc.) with your beauty profile to help us understand your interests and preferences.

Website Functionality : We collect and use personal information about you to enable our website and services to function properly.  

 

For example:

  • ensure the correct display of content; 
  • to allow you to add items to or purchase items from your shopping cart, 
  • allow you to log in (and keep you logged in), 
  • fill out or compete forms, 
  • perform any customization or personalization attached to your device or account (language, screen resolution, font preferences, etc.), 
  • perform troubleshooting, improve user experience and our website (for example, test new ideas and layouts); and 

To provide features and functionality to our website (for example, web chat services, product recommendations, predictive ranking, product searches, and review and rating systems). These services are provided by us or by third parties on our behalf.    

ID:

  • Basic identifiers such as first and last names, aliases, account names, postal addresses, email addresses, signatures, usernames, social media handles, or similar identifiers
  • Government identifiers , such as driver’s license numbers or other government identifiers
  • Online identifiers such as device identifiers; Internet Protocol addresses (IP addresses), cookies, beacons, pixel tags, mobile advertising identifiers, or similar identifiers. 

other personal information 

  • Contact data such as home address, delivery address, telephone number, mobile number, email address, etc. 
  • Preference data, such as subscription type ( contact preferences : email, SMS; preferred store or channel ; recurring order/subscription information ), creation date, modification date, and permission status.
  • Payment or other financial data , such as credit or debit card numbers or other payment information.  
  • Physical characteristics, such as personal description, skin tone and type, hair color, eye color, and other beauty profile information that you provide to us or that we collect.
  • Health and medical data, such as medical conditions for skin conditions (e.g., acne, rosacea) in connection with beauty services, online or in-store experiences, or product recommendations. 
  • User Generated Content, such as any content (e.g. text, video, images, ratings and comments, etc.) that you create and/or provide to us (e.g. through your My Account page, contact us, use the chat function on our website, in gift messages/other custom tabs; or by participating in contests, games, surveys, etc.).   

Commercial or purchasing information , such as products or services (e.g., gift certificates) purchased, obtained, or considered (e.g., order details, transaction information, products added to cart, shipping/return status, store location); purchase or consumption history or Propensity; Loyalty Activities and Redemptions (e.g., loyalty status, participation, points earned/redeemed, etc.).     

 

We may collect (in some cases) public blockchain addresses, for example when you purchase an NFT from us.  

 

Characteristics of protected classes 

 

  • Demographic data, such as age, gender, race, ethnicity, family information, and birthday or age range, some of which may include classifications protected by state or federal law.  
  • Biometric data , such as information that is considered biometric information or a biometric identifier under state law. 

Internet or other network activity 

  • Technical data such as browser information, browser size, browser version, operating system and version, device information/type, language settings, smart device, sensor data, email client used; screen size/resolution, via IP Inferred geographic location of address; Internet service provider and web domain name.
  • Browsing data such as information relating to your use of our website; where you came from, login details, location, data relating to your browsing of our website (e.g. scrolling, mouse movement), pages you view, click or click on/ Ads/content, creatives displayed, duration of your visit, products you search for and/or choose to create your shopping basket; and email messages opened and any links clicked.

Audio/visual information, such as photos, images, videos and audio recordings of you (including recordings of our customer service calls).

 

Geolocation, such as information that allows us to determine your location, such as if you provide us with your location information, we obtain an estimate of your geographic location (e.g. from an IP address), or if you allow your device to send us precise geographic location positioning information. 

 

Inferences , using personal information about individuals to create summaries about, for example, personal preferences and characteristics, including cosmetic and related preferences, traits, behavior on and off the Site, purchasing patterns, demographics, household information

communication

 

(A) communicate with you, including sending notices of policy changes, other communications we request, and sending other transactional or relationship-related communications; 

 

(B) answer questions and otherwise interact with you; 

 

(C) provide troubleshooting and technical support; and 

 

(D) For cosmetic monitoring, including collecting, evaluating and monitoring reports of adverse events occurring during or after the use of our products. 

 

 

 

communicate with you . We collect and use personal information to communicate with you about your account, our relationship, or to otherwise send you non-marketing communications. For example, 

  • to send you notices of L’Oréal U.S. policy changes, 
  • notify you if you win a prize promotion or other contest, and 
  • Send you welcome emails when you create an account or other transaction or relationship-related communications, including sending notifications related to your account, purchases, returns, exchanges, subscriptions, and pre-orders.

Customer service and support . We also collect and use personal information to:

  • provide support, 
  • To answer questions, inquiries or requests (for example, to process orders over the phone, update your account information, etc.), 
  • interact with you in other ways, and
  • Follow up and take corrective action.  

If you contact us via our chat functionality, we (and our third-party service providers) will collect and keep records of your communications with us and your interactions with our chat facility. If you call us, we collect information about your interactions with our call system, as well as audio and transcripts of your conversations with us. This is used for: 

  • training and quality assurance, 
  • assess customer satisfaction, 
  • implement and follow up on corrective actions, 
  • improve our website, store and customer service, and 
  •  other purposes outlined in this notice. 

This may include the collection and use of health and medical data, for example for cosmetic purposes. We collect, evaluate and monitor reports of adverse events during and after the use of our products and conduct research related to the safe use of our products.

ID 

  • Basic identifiers such as first and last names, aliases, account names, email addresses, postal addresses, signatures, usernames, social media handles (for example, if you contact us through social channels), or similar identifiers.
  • Online identifiers such as device identifiers; Internet Protocol addresses (IP addresses), cookies, beacons, pixel tags, mobile advertising identifiers, or similar identifiers. 

Other Personal Information:

  • Contact data such as home address, delivery address, telephone number, mobile number, email address, etc. 
  • Payment or other financial data , such as credit or debit card numbers or other payment information.  
  • Physical characteristics,  such as personal description, skin tone and type, hair color, eye color, and other beauty profile information that you provide or that we collect.
  • Health and medical data
  • User Generated Content, such as the content of your communications with us (including content/transcripts of chats/calls, related logs, content of messages we send/receive, or social media posts or private messages) and/or any other content you create and/or provide or share with us (i.e. survey responses and customer satisfaction scores).   

Commercial or purchasing information , such as products or services purchased, obtained, or considered (e.g., gift certificates) (e.g., order details, transaction information, products added to cart, shipping/return status, store location); purchase or consumption history or propensity, and loyalty activities and redemptions (e.g., loyalty status, participation, points earned/redeemed, etc.).  

Audio/visual information, such as photos, images, videos and audio recordings of you (including recordings of our customer service calls).

 

Geolocation, such as information that allows us to determine your location, such as if you provide us with your location information, we obtain an estimate of your geographic location (e.g. from an IP address), or if you allow your device to send us precise geographic location positioning information. 

 

Internet or other network activity 

  • Technical data such as browser information, browser size, smart device, sensors, browser version, operating system and version, device information/type, language settings, email client used; screen size/resolution, internet service provision business and network domain names.
  • Browsing data such as information relating to your use of our website; where you came from, login details, location, data relating to your browsing of our website (e.g. scrolling, mouse movement), pages you view, click or click on/ Ads/content, creatives displayed, duration of your visit, products you search for and/or choose to create your shopping basket; and email messages opened and any links clicked.

Inferences , using personal information about individuals to create summaries about, for example, personal preferences and characteristics, including cosmetic and related preferences, traits, behavior on and off the Site, purchasing patterns, demographics, household information

Marketing and Promotions

 

(A) send you marketing and promotional communications, which may be tailored to your “profile” based on information we know about you and your preferences; 

 

(B) provide you with tailored and personalized content, services, advertisements and offers, including based on your cosmetic characteristics and preferences; and 

 

(C) Administer any contests, promotions, surveys, sweepstakes, giveaways or competitions that you choose to enter.    

 

 

Marketing and Promotions : We collect personal information and use it to:

  • Send or show you tailored and personalized content, advertisements, offers and other marketing communications (including by email, text message or postal mail), including based on what we know about you, your appearance and body characteristics, health and medical information, user-generated content, and your preferences, including on social media and other websites, 
  • send content to your friends and family on your behalf (refer a friend program); and 
  • Administer any contests, promotions, surveys, sweepstakes, giveaways or competitions that you choose to enter.

For example, we may use Internet and web browsing information, and other personal information we maintain about you and others (e.g., basic identifiers, online identifiers, contact data, preference data, physical characteristics, health and medical information, demographic data, user-generated content, geographic location, inferences, commercial/purchasing information) to deliver targeted advertising to you online (that is, online information about products or services that we believe may be of interest to you based on your previous behavior) advertising) and/or social media platforms (e.g., Google, Meta, Snapchat, Amazon, Pinterest, TikTok).   

 

We may retarget you with cart reminder messages to complete your order if you save your cart or place products in your cart but do not complete the checkout process. Our website uses cookies and other technologies to help track what you put in your shopping cart, including when you abandon your cart, and this information is used to determine when to send cart reminders (including messages via SMS).

 

We add engagement or participation information to your profile through advertising so we can understand your interests and preferences 

 

Personalized content : We use the personal information we collect and store about you and others to assess and understand your interests and preferences (e.g., Inferred and Derived Data) to provide a personalized experience. This helps us: 

  • personalize recommendations and content; 
  • present our website in a tailored way (for example, to show you products we think you might like); and 
  • Personalize the marketing and other communications you see or receive from us.

Event management : Personal information is also collected and used for event planning and management, including registration, attendance, connecting you with other event attendees, and contacting you about related products and services. 

 

ID:

  • Basic identifiers such as first and last names, aliases, email addresses, postal addresses, account names, signatures, usernames, social media handles, or similar identifiers
  • Online identifiers such as device identifiers; Internet Protocol addresses (IP addresses), cookies, beacons, pixel tags, mobile advertising identifiers, or similar identifiers. 

Other Personal Information: 

  • Contact data such as home address, delivery address, telephone number, mobile number, email address, etc. 
  • Preference data, such as subscription type ( contact preferences : email, SMS; preferred store or channel ; recurring  order/subscription information ), creation date, modification date, and permission status.
  • Physical characteristics , such as personal description, skin tone and type, hair color, eye color, and other beauty profile information that you provide or that we collect.
  • Health and medical information, such as medical conditions for skin conditions (e.g., acne, rosacea) in connection with beauty services, online or in-store experiences, or product recommendations. 
  • User Generated Content , such as any content (e.g. text, video, images, ratings and comments, etc.) that you create and/or provide to us (e.g. through your My Account page, contact us, use the chat function on our website, using the services offered on our website or store, or by participating in contests, games, surveys, etc.).   

Commercial or purchasing information , such as products or services (e.g., gift certificates) purchased, obtained, or considered (e.g., order details, transaction information, products added to cart, shipping/return status, store location); purchase or consumption history or Propensity; Loyalty Activities and Redemptions (e.g., loyalty status, participation, points earned/redeemed, etc.).     

 

Characteristics of protected classes 

  • Demographic data , such as age, gender, race, ethnicity, and family information, some of which may include classifications protected by state or federal law.  
  • Biometric data , such as information that is considered biometric information or a biometric identifier under state law. 

Internet or other network activity 

  • Technical data such as browser information, browser size, smart device, sensors, browser version, operating system and version, device information/type, language settings, email client used; screen size/resolution; internet service provision business and web domain names; and 
  • Browsing data such as information relating to your use of our website; where you came from, login details, location, data relating to your browsing of our website (e.g. scrolling, mouse movement), pages you view, click or click on/ Ads/content, creatives displayed, duration of your visit, products you search for and/or choose to create your shopping basket; and email messages opened and any links clicked.

Audio/visual information , such as photographs, images, videos and recordings of your voice.

 

Geolocation , such as information that allows us to determine your location, such as if you provide us with your location information, we obtain an estimate of your geographic location (e.g. from an IP address), or if you allow your device to send us precise geographic location location information. 

 

Inferences , using personal information about individuals to create summaries about, for example, personal preferences and characteristics, including cosmetic and related preferences, traits, behavior on and off the Site, purchasing patterns, demographics, household information

user generated content

 

post your content and comments on our site.  

 

User Generated Content . We may provide you with the ability to post content that others can read (either directly or through a third-party service). We collect and use personal information to: 

  • Provide you with a forum for discussion, 
  • use our services, 
  • ask questions, and 
  • Use and publish content you create and/or share with us on our website or in our retail stores.  

For example, when you submit content on one of our social media platforms or accept us to re-use content you post on a social media platform.  

 

Ratings and reviews . We collect and use personal information to post your ratings/reviews or content and to communicate with you on retail or websites featuring our brands and products, our social media pages and related third party websites. f  

 

For example, you may submit reviews and reviews or ratings of the goods, products and services on our site. In order to submit this information, you will be required to provide additional information, such as your name, email address, mailing address or telephone number, and other personal information. We (and our third-party rating and review providers) also use cookies (or similar technologies) to collect information to provide the Services, to allow the submission of user-generated content, and to analyze usage. 

 

We do add User Generated Content to the Beauty Profile we maintain about you to better understand your interests and preferences. 

 

Please note that personal information you provide may be posted on public facing websites or media and may be accessed by others.   We do not have to publish any content (in whole or in part) that you provide. 

 

ID: 

  • Basic identifiers such as first and last names, aliases, account names, email addresses, postal addresses, signatures, usernames, social media handles, or similar identifiers.
  • Online identifiers , such as device identifiers; Internet Protocol addresses (IP addresses), cookies, beacons, pixel tags, mobile advertising identifiers, or similar identifiers; and browser information. 

other personal information 

  • Contact data such as home address, delivery address, telephone number, mobile number, email address, etc. 
  • Physical characteristics or preferences , such as personal description, skin tone and type, hair color, eye color, and other beauty profile information you provide or we collect.
  • User Generated Content , such as any content that you create and/or provide to us or otherwise make publicly available (for example, text, photos, videos, ratings and reviews, social media comments, etc.). User Generated Content may include other personal information that you choose to include, such as  purchasing information (i.e. products you consider or purchase) , physical characteristic data, or information about health and medical conditions 

Audio/visual information such as photographs, images, video and sound recordings.

 

Geolocation , such as information that allows us to determine your location, such as whether you have provided us with your location information, we have obtained an estimate of your geographic location (e.g. from an IP address), or if you have enabled your

 

Internet or other network activity (

  • Technical data such as browser information, browser size, browser version, operating system and version, device information/type, language settings, email client used; screen size/resolution to infer geographic location from IP address; Internet services provider and network domain name.
  • Browsing data , such as information about your use of our website, where you came from, data about your browsing of our website (e.g. scrolling, mouse movements), pages/ads/content you view, click or click on, creative display, and the duration of your visit.

Inferences , using personal information about individuals to create summaries about, for example, personal preferences and characteristics, including cosmetic and related preferences, traits, behavior on and off the Site, purchasing patterns, demographics, household information

financial incentive plan

To administer and maintain our financial incentives, incentives, discounts (for example, price or service coupons) and loyalty programs and to provide you with benefits associated with these programs.  

Financial incentive program administration . We process personal information to implement and administer our financial incentives (e.g., coupons, samples), rewards and/or loyalty programs.  

 

For example, if you sign up to receive coupons or samples and provide your name and contact details, the coupons or samples will be sent to you. We use third parties to help us provide these services and we will receive personal information related to your participation (such as coupons, basic identifiers, online identifiers, contact data, commercial or purchasing information (i.e. campaign name and ID, Coupon code, action taken (view coupon, print coupon, redeem coupon)); for samples, basic identifier, online identifier, contact data, information about the sample requested, ratings related to the sample requested and comment information). We and our third-party vendors use and analyze Personal Information to identify and detect fraudulent requests (including Online Data as well as Technical and Browsing Data).  

 

For loyalty programs, this may include setting up and verifying your account, communicating with you about the program, tracking rewards/points you have earned under the terms of the financial incentive program, and providing you with benefits associated with the program.    

 

We may offer unique rewards offered by third parties. We will facilitate the exchange of Loyalty Points for such third party products, promotional materials and other items. To do this, we need to disclose your personal information (such as basic identifiers, contact information, business or purchase information) to third parties to fulfill your request.  

 

Refer a friend program . We also process personal information (such as basic identifiers, online identifiers, contact data, commercial or purchase information (reward type, reward redemption/reward value completed), technical and browsing data) to make available on some of our websites Refer a friend program site. This enables individuals on our site to create codes or send messages to friends or family. If a friend or family member makes a purchase using a coupon code or by participating in a communication received, the referrer will receive a coupon or other incentive. We (and our third-party rating and review providers) also use cookies (or similar technologies) to collect information to provide the Services and to analyze and measure usage.

 

ID 

  • Basic identifiers such as first and last names, aliases, email addresses, postal addresses, account names, signatures, usernames, social media handles, or similar identifiers
  • Online identifiers such as device identifiers; Internet Protocol addresses (IP addresses), cookies, beacons, pixel tags, mobile advertising identifiers, or similar identifiers (order fingerprints); and browser information. 

other personal information 

  • Contact data such as home address, delivery address, telephone number, mobile number, email address, etc. 

Commercial or purchasing information , such as information about preferred channels or stores, loyalty status, information about loyalty engagement subscriptions or repeat orders, gift certificate purchases; products considered or purchased (e.g., order details, transaction information, add to cart products, shipping/return status, store location), and other purchasing or consuming histories or trends.  

 

Internet or other network activity 

  • Technical data such as browser information, browser size, smart device, sensors, browser version, operating system and version, device information/type, language settings, email client used; screen size/resolution inferred from IP address geographic location; Internet service provider and network domain name
  • Browsing data such as information relating to your use of our website, where you came from, login details, location, data relating to your browsing of our website (e.g. scrolling, mouse movement), which pages/ads/content you viewed or viewed , clicks or clicks, ideas displayed, duration of your visit, products you searched for and/or selected to create a shopping basket, as well as emails opened and any links clicked. 

 

(A) verify your identity and detect and prevent fraud; 

 

(B) maintain the security of our products, services, websites, premises and systems; and 

 

(C) to protect our rights, property and safety, or the rights, property and safety of others. 

 

We use the personal information we collect to:

  • Detect, investigate, prevent, or take action against possible malicious, deceptive, fraudulent, or illegal activity, including fraudulent transactions, attempted manipulation, or violations of our policies;
  • enforce our terms of use; 
  • conduct security investigations and risk assessments; 
  • verify or verify the information you provide; 
  • maintain the security and integrity of our products, services, sites and systems; and 
  • To otherwise protect our rights, property and safety, or the rights, property and safety of others.  

CCTV is used in warehouses and our retail locations to identify and investigate theft or security issues, while recording phone calls. If you experience an accident or medical problem at one of our locations, we may collect and use health and medical information in response to such an incident and for regulatory and compliance purposes. 

We analyze your interactions with the Site, our Services, or our retail locations, your profile information, and other personal information we obtain about you (including identifiers, payment information, commercial information, Internet or other network activity information, geolocation, audio/visual information). We also use solutions provided by third parties to analyze your activity on our site and information about your activities on and off our site, which may limit or suspend access to our site. This process can be done automatically, or it can involve human intervention, with a human making the final decision.  

 

You may (i) experience delays in processing your order/request while your transaction is being reviewed; and/or (ii) be limited or excluded from benefiting from the Services.

 

ID: 

  • Basic identifiers such as first and last names, aliases, account names, signatures, usernames, social media handles, or similar identifiers
  • Online identifiers such as device identifiers (MAC addresses); Internet protocol addresses (IP addresses), cookies, beacons, pixel tags, mobile advertising identifiers, or similar identifiers; and browser information. 

Other Personal Information: 

  • Contact data such as home address, delivery address, telephone number, mobile number, email address, etc. 
  • Preference data , such as subscription type (email, SMS), creation date, modification date, and permission status.
  • User Generated Content, such as your communications with us and any other content you create or provide to us. 
  • Health and medical data (e.g. attendance/visitor forms may collect welfare/health data, data collected in the event of an incident at one of our facilities). 

Demographic information , such as age, gender, race, ethnicity, and family information, some of which may include protected classifications under state or federal law.  

 

Internet or other network activity (

  • Technical data such as browser information, browser size, smart device, sensor data, browser version, operating system and version, device information/type, language settings, email client used; screen size/resolution Internet service provision domain names 
  • Browsing data , such as information about your use of our website, where you came from, location inferred from IP address, data about your browsing of our website (e.g. scrolling, mouse movement), pages/ads/content you view , clicks or clicks, the creative displayed, and the duration of your visit. 

This also includes what you are doing on your device, such as whether your mouse is moving (this helps us (and our third party service providers) to distinguish humans from robots)

Audio/visual information , such as photos, images, videos and audio recordings of you (including recordings of our customer service calls).

 

Commercial or purchasing information , such as information about loyalty status, loyalty engagement (points earned/redeemed), gift certificate purchaser (e.g., sender name, recipient name, recipient email, message); consider or Products purchased (e.g., order details, transaction information, products added to cart, shipping/return status, payment card truncated, payment method, store location) and other purchasing or consuming history or trends.  

 

Geolocation , such as information that allows us to determine your location, such as if you provide us with your location information, we obtain an estimate of your geographic location (e.g. from an IP address), or if you allow your device to send us precise geographic location location information. 

 

Inferences , using personal information about individuals to create summaries about, for example, personal preferences and characteristics, including cosmetic and related preferences, traits, behavior on and off the Site, purchasing patterns, demographics, household information

research and development

 

(A) understand how our products and services are used; and 

 

(B) To improve our products and services.  

We use the personal information we collect to understand how our products, services, facilities and website are being used and to verify metrics to inform and improve our products, services, facilities and website. 

 

We use the personal information we collect to develop, research and test improvements, including through consumer surveys, call recordings and call recordings, other market research activities, and by analyzing how our website, products, facilities and services are used to access our Sites, Products and Services. We use personal information to: 

  • understand how you interact with our website and advertisements, 
  • to see if the product or service is working properly, and to troubleshoot and correct it if it is not; 
  • to improve the effectiveness of our websites, stores, customer service, product offerings and communications, 
  • test new products, services and features; 
  • get feedback;
  • conduct surveys and other research about what our customers might like and what we can do better; 
  • develop new products and services; and 
  • For research and innovation by scientists within the L’Oréal Group, including internal research for the development and demonstration of technologies.   

Our website uses cookies (and similar tracking technologies), including cookies from Google Analytics and Glassbox, which allow us to count visits and traffic sources, and to understand which pages are the most and least popular. They also help us track and replay a visitor’s journey through our site. These tools help us understand how visitors move around and interact with our site so we can measure and improve our site.  

 

Additionally, in our retail stores, we may use certain in-store wireless services (such as visitor Wi-Fi networks and Bluetooth beacons) and cameras to automatically collect information about our store visitors (i.e., traffic counts, traffic patterns). 

  • Our Wi-Fi routers capture certain data from mobile devices that interact with the router, including information about your mobile device (such as MAC address, signal strength data, and the location of sensors that observe the device). 
  • A Bluetooth beacon is a small device that broadcasts a Bluetooth signal to map nearby Bluetooth-enabled mobile devices. 
  • The cameras analyze live video to determine the paths people take in our retail stores and/or to determine qualities of people, such as estimated age or gender.

We may use data collected from these in-store wireless services to provide operational insights, such as foot traffic and how customers move through our stores, to improve the layout of our stores and to offer products that are of most interest to our customers.

 

Publicly Posted Content . In addition, we collect and use publicly available personal information, including information that is publicly posted on social media platforms, or when you refer to us on social media platforms (such as social media handles, photos and/or in your posts. any comments received) to better understand how consumers perceive and engage with our products/services (e.g. social listening – we may use public social media posts to identify beauty trends)

ID:

  • Basic identifiers such as first and last names, aliases, account names, email addresses, postal addresses, signatures, usernames, social media handles, or similar identifiers
  • Online identifiers , such as device identifiers; Internet Protocol addresses (IP addresses), cookies, beacons, pixel tags, mobile advertising identifiers, or similar identifiers; and browser information. 

other personal information 

  • Contact data such as home address, delivery address, telephone number, mobile number, email address, etc. 
  • Preference data, such as subscription type ( contact preferences : email, SMS; shopping preferences ), creation date, modification date, and permission status.
  • Physical characteristics, such as personal description, skin tone and type, hair color, eye color, and other beauty profile information that you provide or that we collect.
  • Health and medical data, such as medical conditions for skin conditions (e.g., acne, rosacea) in connection with beauty services, online or in-store experiences, or product recommendations. 
  • User-generated content, such as your communications with us and any other content you create or provide to us (e.g., ratings and reviews, correspondence with us, responses to surveys) 

Commercial or purchasing information , such as information about preferred channels or stores, loyalty status, loyalty participation (points earned/redeemed), subscription or repeat order related information, gift certificate information (e.g., sender name, recipient name, recipient email, message, redemption/value); products considered or purchased, and other purchasing or consuming histories or tendencies.  

 

Characteristics of protected classes 

  • Demographic data, such as age, gender, race, ethnicity, and family information, some of which may include protected classifications under state or federal law  
  • Biometric data , such as information that is considered biometric information or a biometric identifier under state law. 

Internet or other network activity 

  • Technical data such as browser information, browser size, smart device, sensor data, browser version, operating system and version, device information/type, language settings, email client used; screen size/resolution, via IP Inferred geographic location of addresses; Internet service providers and web domain names
  • Browsing data such as information relating to your use of our website; where you came from, login details, location, data relating to your browsing of our website (e.g. scrolling, mouse movement), pages you view, click or click on/ Ads/content, creatives displayed, duration of your visit, products you search for and/or choose to create your shopping basket; and emails opened and any links clicked

Audio/visual information, such as photos, images, videos and audio recordings of you (including recordings of our customer service calls).

 

Geolocation, such as information that allows us to determine your location, such as if you provide us with your location information, we obtain an estimate of your geographic location (e.g. from an IP address), or if you allow your device to send us precise geographic location positioning information. 

 

Infer , personal information about an individual to create a summary about an individual’s preferences and characteristics, including cosmetic and related preferences, traits, behavior on and off the Site, purchasing patterns, demographics, household information

Other information about our advertising (including interest-based advertising) : We tailor and personalize our content, services, advertisements and offers, including based on what we know about you personally

and your beauty traits and preferences.

We use Personal Information to generate inferences about you when we send or display personalized communications or content. We use these inferences to show you advertisements or other content that we think you would like to see. This means that we collect personal information about you as described above, and we aggregate this personal information and analyze it to assess and attempt to determine your individual preferences, interests or needs. For example, based on the information we collect, we may conclude that you are interested in certain products and services we offer, and we may then send or display communications or content tailored to those preferences, interests or needs.  

We may recognize your information across the different devices you use or log into (i.e. computer or mobile device). We may recognize a cookie or device ID (ie from a computer) to connect to or log in to another device (ie smartphone) through a cookie or device ID. This may result in you searching for one of our products on one device but seeing an ad for that product on another device later. Knowing which devices an individual or household uses helps us limit the number of times you see the same ad on different devices. We may also combine the information we collect from your device with other information we have about you, such as your account information, services, transaction history, and interactions with our website.  

We engage in interest-based advertising. We use third-party companies to tailor advertisements to you based on how you browse and shop online and to provide advertising-related services, such as measuring the performance and engagement of our advertisements and providing analytics, preference and interest information. In some cases Under these circumstances, these ad network providers, social platforms, sponsors and/or analytics providers may use their own tracking technologies to capture information about your equipment, usage and online engagement in order to tailor advertisements (for our products or products) or other companies’ services) based on known or inferred preferences or interests from the data collected. We use the Google Analytics Advertising Features to share information with Google about your use of this website so that we can provide you with relevant and personalized advertisements or content on other websites. We have enabled the following Google Analytics advertising features: Remarketing with Google Analytics, Google Display Network Impression Reporting, Google Analytics Demographic and Interest Reporting, and integrated services that require Google Analytics to collect data for advertising purposes, including through marketing cookies and identifiers . 

other uses . We collect and use any personal information we collect for other lawful purposes, such as our day-to-day business operations, analyzing and improving our business, corporate governance, and compliance with laws and regulations. We may use any category of personal information we collect for these purposes.   

1. Daily business operation and product improvement.   We use the personal information we collect for other purposes reasonably necessary for day-to-day operations, such as accounting, collecting amounts due and owed to us, financial reporting, business analysis, operational and strategic business planning, estate management, and expense management.

 2. Corporate governance.   We also use any personal information we collect to plan, manage and execute plans for restructuring, layoffs or other changes, evaluate or execute mergers, divestitures, reorganizations, reorganizations, dissolutions or other sales or transfers of some or all of our assets, whether As a going concern or as part of a bankruptcy, liquidation, or similar proceeding in which our personal information is a transferred asset.

3. Comply with laws and regulations . We use the personal information we collect to comply with local, state, and federal laws; to enforce our legal rights and obligations; and for any purpose related to, against or otherwise related to legal claims, reports of violations, or allegations, and otherwise To comply with a lawful request by a public authority, an e-discovery request or as otherwise required or permitted by applicable law, court order, government regulation or regulatory agency.

  • How we share personal information

Third parties who provide services on our behalf:

We rely on third parties to perform a range of business operations on our behalf. Service Providers may also use Personal Information for their own internal business purposes, such as process or product improvement, but are not permitted to use Personal Information for their own independent marketing or other purposes. For example: 

  • Third parties who assist and assist us in providing digital and e-commerce services, such as social listening, store locator services, loyalty programs, quizzes and product finders, name gathering and lead generation, identity management, ratings and reviews, remote consultation tools and services, product recommendations, predictive ranking, product search, personalized services, virtual try-on tools, coupons, loyalty, refer-a-friend program management, customer relationship management, data management tools, offering subscription or recurring purchases, gift card purchases and exchange, sampling and redemption services; web chat functionality and user-generated content management tools; 
  • advertising, marketing, digital and social media agencies, analytics providers and suppliers to help us deliver our advertising, marketing and campaigns, analyze their effectiveness and understand how consumers use our websites, products and services and our retail locations, and manage your contacts and questions. For example, provider:
    • to help us send direct mail, email and SMS marketing communications, 
    • personalize our website, 
    • help us manage our activities, 
    • to deliver our advertisements (e.g., demand-side platforms, ad servers, content optimization), and 
    • Analyze our customers.
  • Third parties who assist and assist us in providing IT services, such as platform providers, hosting services, master data management, maintaining and supporting our databases and our software and applications that may contain your data (such services may sometimes mean accessing your data to perform the required tasks);
  • third parties who provide us with consulting services in the area of ​​market research and analysis and help us gather feedback on our products and services; 
  • Third parties who assist us with bot and fraud detection and prevention, legal, compliance and risk management; 
  • Third parties who provide order processing, fulfillment, shipping and returns management; provide delivery and shipment notifications, process transactions and payments; provide customer service and support, and evaluate customer satisfaction; 
  • Third parties who assist us for customer service and beauty alert purposes.

The categories of personal information shared with these third parties (depending on the specifics of the business transaction) include identifiers, internet or network activity, geolocation data, purchasing information, protected classifications, professional or employment-related information, audiovisual information, other Personal Information, Biometrics, Geolocation Information, Payment Information, Other Information, and inferences drawn from the above categories of information.

Transactions you have requested or agreed to

Personal information may also be shared to complete a transaction you request. For example, payments you make to purchase goods and services through some of our sites are done using third-party online payment systems (eg, Apple Pay, PayPal). In addition, you may choose to receive free delivery using a ‘buy now pay later’ service offered on our website (such as Afterpay) or through a third party service (such as ShopRunner). To facilitate your request, we share categories of Personal Information such as identifiers, Internet or similar network activity, contact information, and purchase information to complete the transaction you have requested.  

In addition, some of our sites may offer the opportunity to post content in public forums. For example, provide ratings and reviews about our products and services, grant us permission to host user-generated content; post on our social media pages or channels; or enter contests, blogs or videos. If you decide to submit information or allow us to post it in these public forums, that information will be publicly available. 

Other third parties:

We share or provide Personal Information (such as identifiers, Internet or similar network activity, commercial information, inferences) with third-party marketing and advertising networks and social media platforms in order to provide you with tailored and personalized advertising. For example, when you provide us with personal information, we use that information to serve you advertisements. We usually do this by uploading identifiers (email, phone number, cookie or device ID, other identifiers, etc.) to this point.). We may use the same data to serve ads to you on sites that participate in online auctions for their ad inventory. 

In addition, we use cookies (or other similar technologies) from third parties when you visit our website. The information these companies collect is used to build a profile of your interests to show you relevant advertisements from us or other companies on other websites or on other devices connected to you (cross-device advertising), including identifiers, internet or network activity, Commercial information, and inferences drawn from the foregoing. In connection with advertisements or our website, you may be asked to receive information and/or marketing offers from others, or otherwise consent to your information being shared with third parties.  

Some of our websites feature functionality such as plug-ins, widgets or other tools provided by third parties. These tools collect identifiers and Internet or similar network activity (for example, IP address and the pages you are visiting). If you use such plug-ins, widgets or other tools, other information may be shared. For example, if you use Facebook’s “Like” feature, Facebook may record the fact that you “like” a product and may post this information on Facebook. Use of information is not governed by this Privacy Statement.  

Legal Disclosure; Security and Protection of Rights: 

L’Oréal USA may transfer and disclose information, including personal information about you, and any other information we collect, to third parties to comply with legal and compliance obligations; when we have a good faith belief that the law requires it; or in response to an investigation request from government authorities. For example, we may disclose personal information in response to subpoenas, court orders, and other lawful requests from regulators and law enforcement, including in response to national security or law enforcement disclosure requests. This may include regulators, government entities and law enforcement. In addition, it may include certain disclosures that we are required to make by applicable law, such as providing (including to the public) the names of winners of sweepstakes or contests. 

We may disclose personal information as we believe is necessary to protect the Services, the Site, our rights and property, or the rights, property and safety of others. For example, we may disclose personal information to (i) prevent, detect, investigate, and respond to fraud, unauthorized activity and access, illegal activity, and misuse of the Services and Site; (iii) enforce, detect, investigate, and take action against violations of  our Terms of Use  . We may also disclose information in connection with litigation and other legal claims or proceedings in which we are involved Personal information, and our internal accounting, auditing, compliance, record keeping and legal functions.

  • How long do we keep personal information?

In accordance with our daily record keeping, we may delete certain records containing personal information you submit through the website. We are under no obligation to store such personal information indefinitely and disclaim any liability arising from or related to the destruction of such personal information. In addition, you should be aware that, for backup and other reasons, it is not always possible to completely delete or delete all information about you from our databases without leaving some residual data.

We retain your personal information for as long as your account is active, as long as you interact with us, to provide you with services, to comply with our legal and/or regulatory obligations, to resolve disputes, to administer our rights, and to enforce our agreement.

We do not control certain privacy settings and preferences maintained by our social media partners, such as Facebook and Twitter. If you wish to change these settings and preferences, you may do so by visiting the settings page of the respective social media site.

  • Your Privacy Choices 

Email :

You can change your preferences and unsubscribe from our branded email services by: (i) amending your registered user information on the site; (ii) sending us an email to the contact us listed at the end of this notice address; (iii) follow the unsubscribe instructions in the communications you receive. &

SMS message: 

We may send text messages if you agree to receive text messages from one of our brands. You can cancel text messages from a brand at any time by texting “STOP”. After you send “STOP”, we may send you an additional text message to confirm that you have unsubscribed. If at any time you have questions about a text message we have sent, please text “HELP”. Message and data rates may apply.

Push Notifications; Uninstall Mobile App:  

You can opt out of push notifications at any time that allow us to access location data by adjusting the permissions in your mobile device. You can stop further information collection by our mobile application by uninstalling the mobile application. Please note that if you uninstall the mobile application from your mobile device, the unique identifier associated with your mobile device will continue to be stored. If you reinstall the app on the same mobile device, we will be able to relink that identifier to your previous transactions and activities.

Geographic location and store location

You can prevent your mobile device from sharing your location data by adjusting the permissions on your mobile device or within the relevant application.

Cookies, Tracking and Interest-Based Advertising:  

If you do not want to accept cookies, you can manage your cookie preferences by clicking the “Cookie Settings” button at the bottom of the home page of the website. You cannot disable essential cookies. You can also change your browser settings to notify you when you receive a cookie, allowing you to choose whether to accept it, or set your browser to automatically reject any cookies. However, please note that some features and services on our website may not work properly because we may not be able to recognize you and associate you with your account. In addition, the offers we offer while you are visiting us may not be relevant or in line with your interests. To learn more about cookies, please visit https://www.allaboutcookies.org .

You may opt out of receiving targeted advertising through the Network Advertising Initiative (NAI) opt-out page or the Digital Advertising Alliance opt-out page . Options are device-specific, so if you use more than one device, you should opt-out on each one. You may also opt out of certain targeted advertising programs by clicking on the AdChoices icon that appears on the footer of our website and may appear in our advertisements . Even if you opt out of targeted advertising, you may still see our ads as you browse, but they may not be tailored to you based on your interests.

Certain social networks, such as Facebook, allow you to exercise advertising choices, limit data collection and clear your history on the platform. For your convenience, we provide links to some social networks:

  1. Facebook – https://www.facebook.com/ads/preferences/?entry_product=education_page
  2. Instagram –  https://www.facebook.com/ads/preferences/?entry_product=education_page
  3. Twitter –  https://help.twitter.com/en/safety-and-security/privacy-controls-for-tailored-ads
  4. Google –  https://adssettings.google.com/authenticated 

Do Not Track (“Global Privacy Controls”) :  

Under several state laws, operators of websites and online services must disclose how they respond to web browser “do not track” signals. Companies are not currently taking action in response to Do Not Track signals because uniform standards for such responses have not been established. However, as required by certain state privacy laws, we consider a Global Privacy Control (“GPC”) signal to be a request to opt-out of the sale/sharing of personal information.

Other analytical services :

We use certain analytics services, such as Google Analytics, to collect information about visits to our website or usage of our mobile applications. We also use the Google Analytics Advertising Features to share information with Google about your use of this website so that we can provide you with relevant and personalized advertising or content on other websites. We have enabled the following Google Analytics advertising features: Remarketing with Google Analytics, Google Display Network Impression Reporting, Google Analytics Demographic and Interest Reporting, and integrated services that require Google Analytics to collect data for advertising purposes, including through marketing cookies and identifiers . You can read more about how Google Analytics processes information here: Google Analytics Terms of Use  and Google Privacy Policy .  You can also download and install  the Google Analytics browser add-on available here, which allows you to disable Google Analytics on all websites. To learn more about Google Analytics, including opting out of Google Analytics, click here .

With respect to our analysis of retail point of use usage, you can choose not to include mobile devices in the statistics. You may opt out   by visiting this website .

Rights under applicable laws and regulations:

Residents of certain jurisdictions have additional rights set forth in the following national privacy laws. If you are a California or Virginia resident, please review Additional Information for California Residents and Other State Privacy Rights below, respectively, for additional information and disclosures and privacy rights available to you under applicable California and Virginia privacy laws.

  • National Privacy Act 

As described in this section, residents of certain states have additional rights under applicable privacy laws. If you are a California resident, please review the additional information below for California residents, and for Virginia residents, please review the “Other States Privacy Rights” section.

A. Additional Information for California Residents 

This subsection provides California residents with additional information about our collection, use and disclosure of personal information and their privacy rights under California law. In this section, we provide California residents with more information about how we process personal information. This section does not address or apply to our processing of publicly available information or other personal information that is not subject to California law.  

illuminate the bill


 If you are a California resident, California Civil Code Section 1798.83 allows you to request information about our disclosure of your personal information to third parties for the third party’s direct marketing purposes. Pursuant to California Civil Code Section 1798.83(c)(2), we do not share consumers’ personal information with other member companies or with others outside L’ORÉAL US for their direct marketing purposes.

 

delete content


 If you are a California resident under the age of 18 and a registered user of any website that posts this policy, California Business and Professionals Code Section 22581 grants you the right to request and obtain removal of content or information that you post publicly.

 

To make such a request, please write to the address listed at the end of this notice and provide as much detail as possible about the posting you wish to have removed (i.e. date and title). Please note that such a request does not ensure complete or comprehensive removal of your posted content or information, and that in some cases removal may not be required or permitted by law, even if requested.

 

California Privacy Act 

 

Categories of Personal Information Collected. 

 

While our processing of personal information varies based on our relationship and interactions with you, the following information generally identifies the categories of personal information collected about California residents:  

  1. Identifier – A unique identifier for an individual, such as a full name, address, phone number, online identifier, Internet Protocol address, email address, account name, social account, or nickname.
  2. Other personal information – name, contact details (such as phone number and address), financial information (such as account number and balance), payment card details (including credit and debit card numbers), signature (including electronic signature), driver’s license or state ID number, education, and employment. This includes physical characteristics or descriptions, as well as medical and health information that may be considered “sensitive” personal information.
  3. Protected Class Characteristics – Characteristics of a protected class or group under state or federal law, such as age (over 40), race, ethnicity, national origin, gender, gender identity, gender expression, or marital status.
  4. Biometric information  – we may collect, capture, possess, store or obtain pictures you provide through one of our online grooming tools, and data obtained or created from your pictures (including automatic recognition of various facial features) , such information may be subject to the following conditions: biometric data, biometric information or biometric identifiers as required by various laws. 
  5. Commercial or purchasing information – purchasing information, such as products and services purchased, obtained, and considered; other purchasing or consumer history or tendencies (e.g., beauty procedures or beauty questions), loyalty programs and redemptions, account information, user-generated Content and Transaction History.
  6. Internet or Online Information – Internet or online information such as browsing history, search history, smart device and sensor data, and information related to interactions with our website or advertisements.
  7. Geolocation Data – Geolocation data, such as device location.
  8. Audio and visual information – audio, electronic, visual, thermal, olfactory or similar information, such as call and video recordings, photos you upload or share with us, CCTV footage recorded at our facilities, call center recordings and video images .
  9. Employment Information – Professional or employment-related information, such as employment history, occupation/profession, professional certification (eg, professional license status), and previous employers.
  10. Inferences – Inferences based on personal information about an individual to create summaries about, for example, individual preferences and characteristics, including cosmetic and related preferences, characteristics, behavior on and off the Site, purchasing patterns, demographics, household information.

Source of Personal Information; Purposes of Collection, Use and Disclosure .  

 

The sources from which we collect personal information are summarized in “ How we collect your personal information . The business or commercial purpose for collecting personal information is summarized in our collection notice and in our detailed privacy statement under “How we use information about This is described in more detail in the “Your Personal Information” section. For more information about the categories of personal information we share or disclose for business or commercial purposes, and the categories of recipients, please see the “How We Share Your Personal Information” section of our detailed Privacy Statement  . Personal Information” section. 

Rights of California Residents

 

Selling/Sharing Personal Information 

 

We do not “sell” (traditionally defined as “selling”) personal information about our consumers. We do not provide or provide consumers’ names, phone numbers, addresses, email addresses, or other personal information to third parties in exchange for money. However, like many companies, we do share personal information with third parties in order to provide you with our personalized advertising, or because we use cookies (or similar technologies) served by third parties on our website, we provide Personal Information. You have the right to opt-out of such activities in California. You may opt-out by clicking the “Your Privacy Choices” link at the bottom of our website and selecting your preferences, or by broadcasting a browser-based preference signal such as the Global Privacy Control (“GPC”).  

Although we sell/share personal information as discussed here, we do not sell or share any personal information about you that is or could be considered biometric information as prohibited by law. We do not knowingly sell/share personal information of consumers under the age of 16.  

 

Categories of Disclosed Personal Information that may be considered “sold”/”shared” under California law: Identifiers, Other Personal Information, Commercial or Procurement Information, Internet or Online Information, Geolocation Data, Inferences, Professional or Employment-Related Information and inferences (inferences and derived data).  

 

Categories of third parties to whom disclosure of personal information may be considered “sale”/”share” under California law: Publishers and marketing partners with whom we advertise on us (such as retailers who sell our products or who sell us products online companies, the advertising space we use to deliver our ads), advertising technology companies that help us deliver our ads, data analytics providers, and online platforms and social media networks such as Google, Amazon and Meta.

 

Limit the use and disclosure of sensitive personal information 

 

You may opt-out of certain uses of our sensitive personal information, including our sharing of such personal information with third parties. This opt-out generally allows you to limit our use of sensitive personal information to the following:  

  • To perform services or goods that are reasonably expected by the consumer requesting the services or goods; 
  • prevent, detect and investigate security incidents; 
  • Resist malicious, fraudulent, deceptive or illegal conduct; 
  • protection of the personal safety of natural persons;
  • short-term, short-term use;
  • perform services on our behalf;
  • To verify or maintain the quality or safety of products, services or equipment owned, manufactured by, for us or controlled by us, and to improve, upgrade or enhance such products, services or equipment; and 
  • For the purpose of not inferring consumer characteristics.

If you would like to opt out of the use of sensitive personal information other than those described above, please submit your request  by clicking the “Your Privacy Choices” link at the bottom of our website or by reading the “Submit a Request” section, below.

 

getting information 

 

You have the right to request that we disclose information about our collection and use of your personal information on and after January 1, 2022, including: 

  • Categories of Personal Information We Collect
  • Categories of sources of personal information we collect
  • Our business purposes for collecting personal information
  • Categories of third parties with whom we share personal information
  • The specific personal information we collect about you 

delete 

Subject to certain exceptions, you have the right to request that we delete any of your personal information that we have collected from you and retained. Once we receive and confirm your verifiable consumer request, we will delete (and instruct our service providers to delete) your personal information from our records, unless an exception applies.

 

We may deny deletion requests if we or our service providers need to retain the information. For example, data may need to be saved to: 

  • To complete a transaction for which we collected Personal Information, to provide a requested good or service (such as selling you our beauty products), or a transaction reasonably expected within the scope of our relationship with us, 
  • Track consumer complaints or product issues
  • Detect security incidents and prevent malicious, deceptive, fraudulent or illegal activity
  • compliance with legal obligations
  • Enable only internal uses that are reasonably consistent with consumer expectations based on your relationship with us
  • Other internal uses consistent with the circumstances in which the consumer provided the personal information to the U.S. 

correct 

 

You have the right to request that we correct inaccurate personal information that we maintain about you. When responding to your request, we will consider the nature of the personal information and the purposes for which such personal information is processed.

 

submit request 

To submit your Data Subject Privacy Request, please click here   Or contact us using the toll-free number in How to Contact Us.

 

Only you or someone you authorize to act on your behalf may make a request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

 

A verifiable consumer request must:

  • Provide sufficient information to allow us to reasonably verify that you are an authorized representative of the person whose personal information we have collected or who wishes to make the request.

If we are unable to verify your identity or authority to make the request and confirm the personal information related to you, we may not be able to respond to your request or provide you with personal information. Making a verifiable consumer request does not require you to create an account with us. We will ask you to provide the email information you use to interact with us or register for loyalty, email, or to make a purchase, as well as other information you submit (such as name, address, phone number, etc. contact information) and information we have in our system There is help in verifying your identity or authority to make a request and confirm that your information is in our system. Information provided to submit a request will only be used in connection with the request.

 

You may designate an agent to submit requests on your behalf. We need the agent to provide us with your signed permission to act on your behalf. We may also ask you to verify your identity directly with us and confirm that you have authorized an agent to submit the request on your behalf.

 

timing

We will endeavor to respond to verified consumer requests within 45 days. If we need more time, we will notify you of the reason and the extension in writing, including by email.

 

We do not charge a fee to process or respond to a verified consumer request unless it is excessive, repetitive or manifestly unfounded. If we determine that a fee is required for a request, we will provide an explanation and a cost estimate before completing the request.

 

You may only make two access or data portability requests within a 12-month period.
 

non-discrimination

 

We will not discriminate against you for exercising any of your privacy rights.

Incentive Offer/Schedule Calculation – Financial Incentives

We may offer incentives, such as coupons or discounts on purchases, in exchange for personal information (such as email sign-ups). We may also offer loyalty programs that offer certain benefits, such as rewards and exclusive offers, and other programs such as sweepstakes or contests. We generally do not assign monetary or other value to personal information. However, where we are required by law to assign such value, we value the personal information we collect and use based in part on the value of consumers trying new products and sharing future offers of competing value based on your interests. The value is a pragmatic and bona fide effort, generally relating to (i) the categories of personal information collected (e.g. name, email address), (ii) the transferability of such personal information to us, (iii) discounts offered price, (iv) the number of consumers enrolled in our program, and (v) the product or service to which the program or price or service difference applies. Disclosure of values ​​stated herein is not intended to be a waiver, nor should it be construed as a waiver of our proprietary or commercially confidential information, including trade secrets, nor does it constitute any representation of generally accepted accounting principles or financial accounting standards.

B Privacy rights in other countries

Subject to certain conditions, Virginia residents have additional rights under applicable privacy laws. These may include:  

  • right of use. To confirm whether we are processing your personal information and to obtain a copy of such personal information in a portable and accessible format where technically feasible. 
  • delete. Delete personal information provided to us or obtained by us. 
  • correct. The right to rectify inaccuracies in personal information, taking into account the nature and purpose of the processing of personal information. 
  • opt out. Opting out of certain types of personal information processing, including: 
    1. Opting out of the “sale” of personal information 
    2. Opting out of our targeted advertising
    3. Opt-out of any processing of personal information to make decisions with legal or similarly significant implications.  

To exercise your rights of access, rectification and/or deletion.

 

Sale and location of personal information 

 

We do not “sell” (traditionally defined as “selling”) personal information about our consumers. We do not provide or provide consumers’ names, phone numbers, addresses, email addresses, or other personal information to third parties in exchange for money. However, like many companies, we do share personal information with third parties in order to provide you with our personalized advertising, or because we use cookies (or similar technologies) served by third parties on our website, we provide Personal Information. This is known as “Targeting” in VA and you have the right to opt-out of such activities. You may opt-out by clicking the “Your Privacy Choices” link at the bottom of our website and selecting your preferences.

If you have any questions or would like to appeal any decision regarding your privacy rights, please contact us at guomeihair@gmail.com.

  • Children’s information

Children : Our website is not intended for children under the age of 13. We do not knowingly collect, use or disclose personal information from anyone under the age of 13. If we determine that a user is under this age at the time of collection, we will not use or maintain his/her personal information without parental/guardian consent. If we discover that we have unknowingly collected personal information from a child under the age of 13, we will use reasonable efforts to delete such information from our records. If you believe we may have any information about or about a child under the age of 13, please contact us by one of the methods listed in the “Contact Us” section at the end of this notice.

Parental Consent : Minors between the age of 13 and the age of majority in their state must seek permission from their parent or guardian to use any L’Oréal USA property. For those offering e-commerce, you may only make purchases if you are at least 18 years old or the age of majority in your jurisdiction of residence.

Parental Involvement : We strongly recommend that minors 13 years of age or older obtain parental consent before sending any information about themselves to anyone via the Internet, and we encourage parents to teach their children safe Internet usage habits .

  • Protect your personal information

Our company maintains reasonable safeguards to protect personal information from loss, unauthorized use, disclosure or destruction, and when transferring information for processing, and requires third parties performing services on our behalf to do the same. However, no electronic data transmission or storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure or warrant the security of any information you transmit to us.

  • Third Party Links; Social Logins

The Website may contain links to third party websites not owned or operated by Jiameisi china. This includes links from advertisers, sponsors and/or partners who may use our logo as part of a co-branding or joint marketing agreement. We do not control, recommend or endorse, and are not responsible for, these sites or their content, products, services, or privacy policies or practices. These other sites may send their own cookies or other tracking technologies to your device; they may independently collect data or solicit personal information and may or may not have their own published privacy policies. You should also independently assess the authenticity of any website appearing or claiming to be one of our websites (including websites linked by email or social networking pages). These sites may offer available chat rooms, forums, message boards and newsgroups. Please remember that any information you disclose in these areas becomes public information and is not subject to the terms of this Privacy Statement.

We may also offer you the opportunity to log in using social media. If you do this, please note that what you share your profile information with us depends on your social media platform settings. Please visit the relevant social media platform and review its privacy policy to understand how your personal information is shared and used in this context. 

  • Cross-border transfer 

These sites are governed by and operate under the laws of the United States and are intended for use by residents of the United States. Country-specific websites are available for jiameisi brands and products worldwide. jiameisi does not represent that the Site is governed by or operated in accordance with the laws of any other country. As Our business is global, our use of your information necessarily involves the transfer of data internationally. If you are located outside of the European Union, Canada, or the United States, please be aware that information we collect may be transferred to and processed in the United States. by using the website or providing any information to us, 

  • Updates to this Privacy Statement

Please note that we may make changes to the information on the website and/or this Privacy Policy at any time and any changes will be effective immediately upon posting of the revised version.

CONTACT US

If you have any questions about Privacy, please contact us at:

 

Jiameisi Hair Products Factory
Telephone:8618605309138
whatAPP:8618605309138
email address:guomeihair@gmail.com
Our website real-time chat tool leave a message:www.jmshumanhair.com